FAQs
How can I contact you?
You can visit kaylynnsyrin.com/contact and fill out the form, email me at contact@kaylynnsyrin.com, or fill out the form at the bottom of this page for costumer service inquires.
For inquires regarding bookings, sponsorships, or affiliations you can email my managers at management@kaylynnsyrin.com
Do you have a Wishlist?
Yes I do! Here is a link to my Amazon wishlist. If you don’t like anything there you can also send me an e-gift card or mail me one to my PO Box! I use my gifts for future shoots, cosplays, streams, and traveling. I can also make a custom photoset/video using your gifts, email more about the details of the project.
What is your mailing address?
Kay Lynn Syrin
PO Box 1
Hutto TX, 78364
Do you take commissions or custom set requests?
Due to my busy schedule of keeping up with content for attending conventions, working my full time job, and making my own cosplays, my ability to take on custom commissions or requests can be extremely limited. I hold the right to decline any commissions or requests. However, you can always email or message me any requests for consideration. For commission details visit kaylynnsyrin.com/commissions
If you are looking for private sets (will not be released to the public, website, or any exclusive platforms) you can contact me with your request and ideas. Negotiations, a signed contract and payment for the commission must be completed before the set will be started.
Do you accept Costume or Prop commissions?
Due to my busy schedule I hold the right to decline any commissions or requests. However you can email me to open discussion on a cosplay commission or to purchase my old costumes/props. An invoice will be sent with commission details and payment must be completed before the commission will be started.
Do you accept Sponsorships?
Yes I do. Please contact me at contact@kaylynnsyrin.com to open a discussion about the details of a sponsorship, affiliation, or bookings.
How long does shipping take?
Orders will be shipped out at my earliest convenience and I can provide the tracking number upon request. Orders are shipped through USPS first-class mail and details on their shipping times can be found at https://www.usps.com/
What is your return/refund policy?
No refunds or returns on digital products. Refunds and returns are negotiable but not guaranteed for physical items. Email me or fill out the form below for any customer support questions or concerns.
How can I unsubscribe to the mailing list?
Visit and fill out the form on kaylynnsyrin.com/unsubscribe